Cargo and Freight Agents
Cargo and Freight Agents manage the movement of packages, mail, and freight through airports, train stations, trucking terminals, and shipping docks. They use computer systems and barcode scanners to track shipments, calculate shipping costs, prepare important shipping documents, and coordinate with customers about deliveries. This job requires strong organizational skills and attention to detail since agents are responsible for ensuring millions of packages reach their destinations safely. Many agents work in fast-paced, collaborative environments where teamwork and problem-solving skills are essential for keeping global commerce moving smoothly.
Did you know?
Modern cargo and freight operations heavily rely on digital tracking systems, electronic documentation, and automated logistics software that agents must master to remain competitive.
At a glance
Typical average pay
$51,000 Avg/yr
Growth
Fast growing
Top skill
Speaking
Things to consider
Complex Regulatory Compliance
Agents must navigate extensive federal regulations including DOT requirements, customs procedures, and safety standards that are frequently updated and strictly enforced.
Economic Sensitivity and Market Volatility
The profession is highly susceptible to economic fluctuations, trade policy changes, and supply chain disruptions that can significantly impact job stability and growth opportunities.
Key responsibilities
Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.
Keep records of all goods shipped, received, and stored.
Arrange insurance coverage for goods.
Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group.