Fast Food and Counter Workers
Fast food and counter workers are the friendly faces customers see when they order their favorite meals and drinks. You'll greet customers, take their orders using modern point-of-sale systems, and prepare items like sandwiches, coffee, and other menu favorites. The job involves teamwork as you coordinate with kitchen staff, handle payments, and keep dining areas clean and well-stocked. Many workers develop strong customer service and multitasking skills that are valuable in any career path.
Did you know?
Food service associates in America typically work in fast-paced environments requiring long periods of standing, lifting, and working in hot kitchen conditions.
At a glance
Typical average pay
$29,900 Avg/yr
Growth
Fast growing
Things to consider
Career Advancement Opportunities
The American food service industry offers clear advancement paths from associate to supervisor, manager, or specialized roles like chef or restaurant owner.
Wage Structure and Labor Laws
Compensation often includes a combination of hourly wages (subject to federal and state minimum wage laws) and tips, with overtime pay regulations varying by state.
Key responsibilities
Add relishes and garnishes to food orders, according to instructions.
Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
Select food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags.