First-Line Supervisors of Entertainment and Recreation Workers
First-Line Supervisors of Entertainment and Recreation Workers oversee staff involved in entertainment events and recreational activities, ensuring services are provided safely and efficiently. They are responsible for scheduling, mentoring, and coordinating the efforts of their team to enhance customer experiences and meet organizational goals.
Did you know?
Must effectively manage fluctuating staffing levels during peak seasons like summer and holidays, which are common in American entertainment and recreation industries.
At a glance
Typical average pay
$46,200 Avg/yr
Growth
Fast growing
Things to consider
Safety Compliance and Liability Management
Requires thorough knowledge of OSHA regulations and liability laws to ensure guest and employee safety in high-risk entertainment environments.
Customer Experience Leadership
Must lead teams to deliver exceptional guest experiences in America's highly competitive entertainment market where customer satisfaction directly impacts business success.
Key responsibilities
Apply customer feedback to service improvement efforts.
Direct or coordinate the activities of entertainment and recreation related workers.
Plan, direct, or supervise recreational and entertainment activities led by staff, such as sports, aquatics, games, or performing arts.
Train workers in proper operational procedures and functions and explain company policies.
Assign work schedules, following work requirements, to ensure quality and timely delivery of service.