Postal Service Clerks
Postal Service Clerks work at post offices helping customers with all their mailing needs, from selling stamps and money orders to processing packages and letters. They handle cash transactions, weigh packages, calculate shipping costs, and provide customer service by answering questions about mail regulations and services. The job requires strong math skills, attention to detail, and good communication abilities, as clerks use both traditional methods and modern digital systems to track mail and process payments. Many postal workers enjoy the variety of tasks and the opportunity to serve their local community while working in a stable government position.
Did you know?
Postal Service Clerks enjoy federal employee benefits including health insurance and retirement plans, but face potential job instability due to USPS financial challenges and organizational restructuring.
At a glance
Typical average pay
$60,800 Avg/yr
Growth
Stable
Top skill
Active Listening
Things to consider
Physical Demands and Work Environment
The role requires standing for extended periods, lifting packages up to 70 pounds, and working in various weather conditions, which may not suit all individuals.
Limited Industry Growth
The postal service industry faces declining mail volumes due to digital communication trends, potentially limiting long-term career growth opportunities.
Key responsibilities
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
Obtain signatures from recipients of registered or special delivery mail.
Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
Feed mail into postage canceling devices or hand stamp mail to cancel postage.